Return & Refund Policy

1. Digital Products

All purchases on Vorld are for digital products and services, including game packs, subscriptions, and in-game content. Because these are digital goods delivered immediately upon purchase, all sales are generally final.

2. Subscription Cancellations

You may cancel your subscription at any time through your account settings. Upon cancellation:

• Your subscription will remain active until the end of the current billing period
• You will not be charged for subsequent billing periods
• No partial refunds are provided for the remaining time in the current billing period

3. Refund Eligibility

We may issue refunds at our discretion in the following cases:

• Technical Issues: If a purchased product or service is inaccessible due to a platform error and we are unable to resolve it
• Duplicate Charges: If you were charged more than once for the same purchase
• Unauthorized Transactions: If a purchase was made without your authorization

4. How to Request a Refund

To request a refund, contact us at support@vorld.tv within 14 days of the purchase with:

• Your account username or email
• The transaction date and amount
• The reason for your refund request

We will review your request and respond within 5 business days.

5. Refund Method

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

6. Chargebacks

We encourage you to contact us before initiating a chargeback with your bank or payment provider. We are committed to resolving issues directly and promptly.

7. Contact Us

If you have questions about this policy, contact us at:

Vorld Interactive Inc.
Email: support@vorld.tv